1. How to understand the minds and thoughts of Japanese Upper Echelon Management.
2. How to communicate effectively and overcome cultural misunderstandings and miscommunication .
3. How to build trust and maintain relationships between Local Management and Japanese Upper Echelon Management.
4. Do's and Don'ts of Japanese Business Manners and Communication Methods.
5. Mastering the Psychology of Communication using the Directive Communication™ methodology

What is Directive Communication™ ?

Directive Communication™ was developed by renowned speaker / trainer and best selling author, Arthur F. Carmazzi. Directive Communication (DC) is a methodology that affects how people act and react to each other in groups, and how to influence those groups to cultivate a high performance work culture. It identifies how workforces can tap into and harness the power of their work environment and maintain innovation and cooperation. Read More

Course Facilitator :

Lily Lau, Director of Culture Dynamics, is an accredited trainer of Directive Communication™. Born and bred in Kuala Lumpur ,she is multi-lingual, fluent in English, Japanese, Chinese and Malay. With over 18 years of consulting experience at Price-Waterhouse-Coopers in charge of Japanese organizations, Lily has the knowledge and skills to deliver and advise on Cross-Cultural Management and bridging Multi-Cultural communications. Her clientele of Japanese companies cover a spectrum of industries from manufacturing (electrical, electronics, chemicals, metal stamping, etc), to trading, engineering, services and many others.

Lily Lau has conducted workshops for Japanese companies specifically in the areas of Communication and Management Skills,such as HO-REN-SO (Management through Information), KAIZEN (Continuous Improvement) and other core disciplines. Lily Lau's Directive Communication™ based training methods combined with established Japanese practices; break barriers, cultivate trust and create synergies across cultures and work environments and sustain the dynamics of teamwork and collaboration.

Training Objectives :

Training Objectives :

• Local Middle and Senior Management, Managers, Supervisors, and Executives working in Japanese companies. • Anyone who is interested in learning innovative methods for dealing with Japanese management as well as   learning the art of building successful partnerships.

Course Outline:

Day 1

• Differences between the Japanese & the Western approach to business.
• The meaning of Direct & Indirect as well as Verbal & Non-Verbal communication.
• Why there are different methods of communication & the perceptions that arise of them and most importantly how    to deal with it.
• Learn the 4 types of "Colored Brain Processors" and understand why you think and react the way you do.
• Learn to use the "Colored Brain Communication Inventory" to understand the different communication styles of   each color group and how to work effectively in teams.
• Various innovative "Communication Skills" applications.
Day 2
• How to apply basic "Ho-Ren-So" (Management Through Information) in daily communications with Japanese   management.
• Learn the "8 Cultural Dimensions" and how to be effective in dealing with people of different cultures.
• Learn "Japanese Work Values" and how to create synergy at work.
• Learn "Japanese Business Manners" and how to use them effectively.
• Participate in games and activities to bridge gaps and overcome cultural misperceptions and miscommunication.

» Our Latest Book

This book is about getting the "Right Employee". It will assist you to differentiate the "Good" and the "Bad" candidates.

» Programs

• HO - REN - SO
• Communicating Across Cultures
• Building a Dynamic Team
• Leading & Motivating Across    Cultures
• The Directive Communication™    Interview Psychology Workshop

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CBC cards aid in the solidification of subconscious thoughts and feelings by introducing a visual catalyst that stimulates the association between ideas.....